Technical Programmes |
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| Business/Management Programmes | IT Programmes |
| Code | Course Name | Duration |
| Fixed Network Access Courses | ||
| TAT-251 | GPON Fundamentals | 2 |
| TAT-255 | Next Generation PON | 2 |
| TAT-280 | GPON : Architecture & Protocols | 2 |
| TAT-320 | GPON-FTTH Planning | 2 |
| TAT-340 | GPON for Mobile Backhaul | 2 |
| TAT-530 | Huawei IPNGDLC/MSAN Cabinet (UA5000) | 5 |
| TAT-540 | Huawei GPON Operation & Maintenance-MA5600T | 5 |
| TAT-550 | Zhone GPON Operation & Maintenance-MXK 819 | 5 |
| TEC-113 | FTTH Installation and Termination | 5 |
| TEC-115 | FTTH Network Commissioning, Testing and Maintenance | 4 |
| TEC-222 | Optical Fiber Network Testing and Maintenance | 3 |
| TEC-225 | Fiber Optic Technician Training | 5 |
| TEC-230 | Optical Fibre Cable Construction for Planners | 3 |
| TEC-235 | Fiber Optic Technician -OSP | 3 |
| IP & NGN Courses | ||
| TDN-110 | Fundamentals of Data Communications | 3 |
| TDN-131 | IP Networking Essentials | 3 |
| TDN-140 | Interconnecting IP Networking Devices | 4 |
| TDN-155 | Building Scalable IP Networks | 4 |
| TDN-500 | Voice Over IP | 3 |
| TDN-505 | SS7 & SIGTRAN | 3 |
| TDN-630 | Understanding IPTV | 2 |
| TDN-660 | Implementing IP QoS | 3 |
| TDN-670 | Implementing IP/MPLS VPNs | 3 |
| TDN-800 | Multiprotocol Label Switching (MPLS) | 3 |
| TDN-900 | Metro Ethernet Networks (MEN) | 2 |
| TEC-250 | Optical Fibre Testing | 2 |
| TNM-300 | Next Generation Network (NGN) | 3 |
| TRC-260 | Mobile IN: CAMEL | 3 |
| General Telecom Courses | ||
| TDN-114 | Structured Cabling Installation & Testing | 3 |
| TDN-115 | Structured Cabling Systems (SCS) | 5 |
| TGT-200 | Telecom Fundamentals | 5 |
| TGT-500 | Installation Quality Standards | 3 |
| TGT-505 | Installation Quality Auditor | 2 |
| TGT-510 | Workplace Health & Safety | 2 |
| Mobile and Radio Courses | ||
| TRC-100 | Radio Fundamentals | 3 |
| TRC-120 | Digital Microwave Transmission & Link Design | 4 |
| TRC-220 | GSM Signalling | 5 |
| TRC-230 | GSM Cell Planning | 5 |
| TRC-240 | GSM Roaming | 3 |
| TRC-250 | TETRA System Survey | 3 |
| TRC-251 | TETRA Advanced | 5 |
| TRC-300 | GPRS & Edge Architecture & Protocols | 4 |
| TRC-400 | Wireless Technologies | 5 |
| TRC-415 | 3G/4G Wireless Networks | 3 |
| TRC-420 | Understanding UMTS | 5 |
| TRC-424 | UMTS Rel99 Radio Interface Protocols & Procedures | 3 |
| TRC-430 | UMTS R99: Network Optimization Workshop | 5 |
| TRC-433 | UMTS HSUPA (R6): Network Optimization Workshop | 5 |
| TRC-434 | UMTS HSPA+ (R7): Network Optimization Workshop | 5 |
| TRC-440 | UMTS RF Design | 4 |
| TRC-465 | HSPA/HSPA+ Technical Overview | 3 |
| TRC-600 | Satellite Communications | 5 |
| TRC-620 | VSAT Networks: Planning, Design & Implementation | 4 |
| TRC-700 | WiMAX System Survey | 3 |
| TRC-710 | WIMAX Air Interface | 3 |
| TRC-805 | 4G – Long Term Evolution (LTE) Technical Overview | 3 |
| TRC-806 | 4G – Long Term Evolution (LTE) Fundamentals | 1 |
| TRC-807 | 4G – Long Term Evolution (LTE) Air Interface | 3 |
| TRC-808 | 4G – Long Term Evolution (LTE) Network Planning | 3 |
| Transmission Courses | ||
| TTS-120 | SDH Fundamentals | 3 |
| TTS-130 | SDH Networks | 3 |
| TTS-200 | Optical Fiber Communications | 3 |
| TTS-210 | DWDM Networks | 2 |
IT Programmes
Business/Management Programmes
Technical Programmes
| Code | Course Name | Duration |
| CISCO | ||
| CPT-617 | Interconnecting Cisco Network Devices (ICND) I | 5 |
| CPT-618 | Interconnecting Cisco Network Devices (ICND) II | 5 |
| UNIX | ||
| CPT-620 | UNIX Fundamentals | 5 |
| CPT-621 | UNIX Shell Programming | 5 |
| CPT-220 | HP-UX System and Network Administration I | 5 |
| CPT-221 | HP-UX System and Network Administration II | 5 |
| CPT-631 | SOLARIS 10 System Administration I | 5 |
| CPT-632 | SOLARIS 10 System Administration II | 5 |
| IT Security | ||
| CPT-651 | Information Security for Professionals | 3 |
| CPT-652 | IP Networks Security | 5 |
| CPT-665 | ISA Server Technical Overivew | 3 |
| CPT-680 | CISSP CBK Seminar & Exam | Not Required |
| CPT-200 | Security+ | 5 |
| CPT-235 | Introduction to Oracle SQL | 5 |
| CPT-300 | A+ Essentials | 5 |
| CPT-580 | Certified Information Systems Security Professional (CISSP) | 5 |
| Microsft .NET Framework | ||
| CPT-380 | ASP.NET | 5 |
| CPT-390 | ADO.NET | 3 |
| Microsft SQL Server | ||
| CPT-375 | RDBMS | 3 |
| CPT-395 | Implementing a Microsoft SQL Server Database | 5 |
| CPT-400 | Maintaining a Microsoft SQL Server Database | 5 |
| Microsft Exchange Server | ||
| CPT-415 | Monitoring and Troubleshooting MS Exchange | 2 |
| Microsft Sharepoint | ||
| CPT-120 | MS SharePoint | 3 |
| CPT-425 | Implementing Microsoft Office SharePoint Server | 3 |
| CPT-430 | Advanced SharePoint Development | 5 |
| Microsft Windows Server | ||
| CPT-445 | Implementing, Managing, and Maintaining a Microsoft Windows Server | 5 |
| CPT-455 | Planning, Implementing, and Maintaining Active Directory Infrastructure | 5 |
| CPT-465 | Deploying Windows Server 2008 | 3 |
| CPT-475 | Configuring and Troubleshooting Windows Server Network Infrastructure | 5 |
| CPT-505 | Installing, Configuring & Administering Client Operating System | 5 |
| Oracle | ||
| CPT-530 | Oracle Database: Administration Workshop I | 5 |
| CPT-535 | Oracle Database: Administration Workshop II | 5 |
| CPT-555 | Oracle Database: Program with PL/SQL | 5 |
| CPT-560 | Oracle Forms Developer: Build Internet Applications | 5 |
| CPT-565 | Oracle Reports Developer: Build Reports | 5 |
| Exin | ||
| CPT-570 | Information Technology Infrastructure Library (ITIL) Foundation | 3 |
| MS Office | ||
| CPT-100 | MS Excel 2010 Programming | 2 |
| ITM-106 | Adavanced Statistical Methods using MS Excel | 2 |
| ITM-131 | MS Project | 3 |
| ITM-132 | MS Access 2010 | 3 |
| ITM-200 | MS Office Applications | 3 |
| CompTIA | ||
| CPT-305 | Comptia N+ | 5 |
| ITM-250 | A+ 220-602 | 5 |
| EC Council | ||
| CPT-575 | Certified Ethical Hacker | 5 |
| CPT-576 | EC- Council Network Security Administrator | 5 |
| CPT-577 | EC- Council Certified Security Analyst (ECSA) | 5 |
| CPT-578 | Computer Hacking Forensic Investigator | 5 |
| CPT-579 | EC- Council Certified VoIP Professional | 5 |
Business / Management Programmes
| IT Programmes | Technical Programmes |
| Code | Course Name | Duration |
| Finance & Accounting | ||
| ACT-100 | Basic Accounting Concepts | 3 |
| ACT-105 | Professional Cash Handling | 2 |
| ACT-106 | Time Value of Money & Capital Budgeting | 2 |
| ACT-131 | Credit Control & Debt Recovery | 2 |
| ACT-151 | Finance Skills for Managers | 2 |
| ACT-156 | Hedging with Derivatives | 2 |
| ACT-165 | Best Practice in Finance and Accounting | 2 |
| ACT-170 | International Accounting Standards | 2 |
| ACT-270 | Risks Evaluation and Management | 2 |
| ACT-290 | Effective Cost Management | 3 |
| ACT-330 | 3 Day Mini MBA in Financial Management | 3 |
| Communication | ||
| COM-110 | Developing Effective Working Relationships | 2 |
| COM-170 | Advanced Communication Skills - The Power of Assertiveness | 2 |
| COM-182 | Conflict Resolution - Internal Communication | 3 |
| COM-185 | Negotiate Success (Miler Heiman) | 2 |
| COM-190 | Telephone Etiquette for Professionals | 2 |
| COM-240 | Utilizing NLP Techniques in the Workplace | 2 |
| COM-255 | Innovation & The Creative Brain - An Owner’s Manual | 2 |
| COM-260 | Public Speaking & Powerful Presentations | 2 |
| COM-280 | Perception, Power & Positive Attitude | 2 |
| COM-295 | Influence and Persuasion | 1 |
| COM-305 | Report Writing Skills | 2 |
| COM-310 | Work/Life Balance | 2 |
| COM-330 | Develop Your Talents & Strengths for Career Success | 2 |
| Customer Service | ||
| CSS-210 | Customer Service Excellence | 3 |
| CSS-220 | Difficult Customers, Complaint Handling and Solving Problems | 2 |
| Human Resources | ||
| HRM-220 | Competency Based Human Resources Management | 3 |
| HRM-230 | HR for Non HR Managers - Essential HR Knowledge | 2 |
| HRM-250 | Performance Management and Improvement Strategy | 2 |
| HRM-265 | Interviewing Strategies & Techniques | 3 |
| HRM-275 | Career Start-up Programme for New Recruits | 2 |
| HRM-285 | Employee Accountability | 1 |
| HRM-325 | Training Needs Analysis (TNA) | 2 |
| HRM-400 | Counseling & Coaching | 2 |
| Logistics | ||
| LOG-100 | Inventory & Warehouse Management | 3 |
| Management & Leadership | ||
| MGT-101 | Managing Time and Stress | 2 |
| MGT-103 | Creativity, Problem Solving & Decision Making | 2 |
| MGT-185 | Emotional Intelligence | 2 |
| MGT-230 | Leadership for Success | 3 |
| MGT-272 | Coaching for Managers | 3 |
| MGT-285 | Proposal Writing | 2 |
| MGT-370 | Action Centered Leadership - Accredited by John Adair | 3 |
| MGT-381 | Six Thinking Hats | 3 |
| MGT-390 | Change Management & How to Lead Change | 3 |
| MGT-410 | Balanced Scorecard Implementation | 3 |
| MGT-430 | Teambuilding & Motivation at Work | 2 |
| MGT-440 | Leadership for Women - The Inner Leader | 3 |
| MGT-495 | Process Management | 2 |
| MGT-540 | The Professional Supervisor | 3 |
| MGT-575 | Managing Outsourced Contracts | 3 |
| MGT-605 | Succession Planning | 2 |
| MGT-606 | Business Planning | 2 |
| MGT-615 | Advanced Strategic Management | 3 |
| MGT-625 | Bid Management & Tender Evaluation | 3 |
| MGT-745 | Conference and Event Management | 2 |
| MGT-750 | Crisis Management | 2 |
| MGT-755 | Critical Thinking | 2 |
| MGT-760 | Personal Development Boot Camp | 2 |
| MGT-765 | Self Leadership | 1 |
| MGT-770 | Supply Chain Management and Business Competitive Advantage | 3 |
| MGT-775 | The Art of Delegation | 1 |
| Marketing | ||
| MKT-200 | Effective Data Analysis for Strategic Decision Making | 3 |
| MKT-210 | Segmentation & Profiling Techniques | 2 |
| MKT-370 | Market Research and Forecasting | 2 |
| Project Management | ||
| QLT-122 | Successful Project Management | 5 |
| QLT-210 | Six Sigma Approach for Project Management | 3 |
| QLT-220 | Project Management Professionals (PMP) Certificate Exam Preparation | 5 |
| QLT-275 | Lean Process Improvement | 2 |
| Sales | ||
| SLS-180 | Etisalat Products and Services | 5 |
| SLS-181 | Etisalat TFS-ITFS-600 and ACS Services | 1 |
| SLS-183 | Internet Lease Line and Business One super and Light Service | 1 |
| SLS-184 | IP Connect and Xpress Connect Data Services | 1 |
| SLS-187 | VSMS-VMMS-SMSB-Mobile Business Data & Message Manager | 2 |
| SLS-190 | Data Center - eHosting and Associated Services | 2 |
| SLS-262 | Competitive Selling using Cross and Up Selling Techniques | 2 |
| SLS-321 | ICT Overview | 1 |
| SLS-325 | Mastering Customer Retention | 3 |
| SLS-340 | Sales and Marketing Skills | 3 |
| SLS-400 | Strategic and Conceptual Selling | 3 |
| SLS-410 | Large Account Management | 2 |
| Administration & Secretarial | ||
| SPA-110 | The Professional Executive Secretary, PA & Administrator | 3 |





