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2G / 3G Mobile Value Added Services

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Course Name : 2G / 3G Mobile Value Added Services

Course Code : RC-500

Course Duration : 2 Day(s)

Course Objectives:

To provide participants with an overview of GSM, GPRS, and 3G services and applications as it relates to consumers.

Expected Accomplishments:

  • GET to know various mobile generations
  • Differentiate amongst pre-paid and post paid
  • Realize the potential services and applications of GSM and GPRS
  • Get an overview of various services
  • Understand GSM / GPRS VAS
  • Discuss GPRS and some of its services

Who can benefit:

Mainly staff in commercial / business side of GSM (Sales, Marketing, Call center).

Prerequisites:

Basic telecom fundamentals for non-technical staff

 

Course Outline:

Introduction

  • Introduction
  • Cellular Evolution - 2G (GSM) - 2.5G (GPRS) - 3G (UMTS)GSM Service Reviews
  • Tele-services - Post paid - Pre paid
  • Roaming
  • Supplementary services - Caller ID - Call waiting - Call Forwarding - Call barring - Voice MailValue Added Services
  • SMS - Push - Pull - To email & fax - Breaking news
  • EWAP
  • Tawa'm (Twin SIM)
  • Missed Call notification
  • Call back facility (Kallemni)
  • Billing: - Enquires - Transfer of credits - Recharge facility - On line payment
  • Push to talk
  • Location Based Services
  • Call me (Kallemni)
  • Ring back tone

 

  • Missed Call NotificationGPRS Services
  • Always On
  • WAP / Internet Browsing
  • Premium WAP / GPRS
  • Mobile contents downloads
  • Dedicated APN
  • Portal Services
  • Location Based Services
  • Contents on demand
  • Multiplayer GamesMultimedia Messaging Services
  • MMS basics
  • MMS 2 email
  • MMS push & pull
  • Premium MMS3G Applications
  • Overview of various potential applications

 

Delivery Method:

Instructor led lectures and short CBT possible.

Related Training:

GSM Overview


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